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Undergraduate & Graduate Student Services Coordinator

Job Description

Posting Number

PG194316SP

Internal Recruitment

No

Working Title

Undergraduate & Graduate Student Services Coordinator

Anticipated Hiring Range

$46,000 - $50,000

Work Schedule

Monday - Friday, 8 am - 5 pm (flexible work hours may be available)

Job Location

Raleigh, NC

Department

Department of World Languages and Cultures

About the Department

The Department of World Languages and Cultures at NC State provides students with a broad and intimate understanding of the rich and varied cultures of our globe-understanding that is built on solid competence of spoken and written skills in the language(s) you choose. At the graduate level, the Department offers students the opportunity to major in the following programs of study leading to the B.A. degree: Arabic Studies, Asian Language, French, German Studies, and Spanish. Students who are eager to make teaching their career can pursue the B.A. Degree in French or Spanish Education. We also offer minors in the following: Arabic (through Middle Eastern Studies), Chinese, Classics (Greek and Latin), French, German Studies, Hindu/Urdu, Italian, Japanese, Russian, and Spanish. In addition, we teach classes in Korean, Portuguese, and English as a second language. 

At the graduate level, we have an M.A. program in World Languages and Cultures with three separate concentrations: one in French, one in Spanish and one in TESOL. Each of the concentrations incorporates literature, linguistics, and culture courses. To provide students with more possibilities for languages or levels that may not be taught at NC State, we are part of an inter-institutional collaboration with other schools in the UNC system through a system-wide Language Exchange, so that we may provide greater language opportunities for our students. You can find more information online at online.northcarolina.edu.

Essential Job Duties

This position provides core administrative support to the Dept. Head, Associate Dept. Head, Director of the Grad Program & the Director of Advising, including record gathering, file management & assistance with student data. Position provides administrative support for the Assistant Dept. Head for Scheduling. This position is responsible for assisting undergraduate & graduate students & WLC faculty with the registration process for courses & directing student inquiries about registration to appropriate faculty. Serve as the receptionist for the Dept. of WLC by greeting all faculty, staff, students & visitors in person or over the phone. 

The position is also responsible for office logistics such as managing mail & supplies. The position will serve as the liaison between the Department, the College Dean’s Office, & Registration & Records regarding the WLC graduation ceremony. The position is responsible for organizing graduation ceremonies, including location, attendance, program & reception. Responsible for organizing & managing the WLC Student Awards Ceremony and reception. Provide administrative support for WLC faculty. Provide administrative support for the WLC Business Services Coordinator. 

Other Responsibilities

Serve as backup for other department administrative support staff including Business Services Coordinator. Perform other duties as assigned by supervisor.


Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions.

Other Required Qualifications

  • Skilled at using specialized software such as SIS, Excel, Google Suite, Microsoft applications, as well as design applications (Canva, Adobe Cloud). 
  • Experience using we content management systems (WordPress). 
  • Excellent written and oral communications skills.
  • Ability to work independently and as a team player.

Preferred Qualifications

  • Event planning experience preferred.

Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Job Open Date

10/29/2024

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

11/05/2024

Notice to Applicants

Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.

Special Instructions

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references. 

Position Number

00043085

Position Type

SHRA

Position Classification Band Title

Student Services Specialist

Position Classification Band Level

Journey

Position Classification Salary Range

$ 33,540 - $ 90,156

Salary Grade Equivalency

GN07

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Time Limited Position

No

Department Id

160401 - World Languages and Cultures

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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