FIRST DATE OF REVIEW IS SCHEDULED FOR OCTOBER 25, 2024

THIS POSITION IS ASSIGNED TO THE EOPS DEPARTMENT

THIS POSITION IS FULL-TIME, (12) MONTH, $53,268.00 ANNUALLY (RANGE 16 OF THE CLASSIFIED SALARY SCHEDULE)

Categorically Funded Position 
  (Continued employment is subject to availability of funds)

FAIR LABOR STANDARDS ACT (FLSA) POSITION STATUS IS NON-EXEMPT

The current hours of this position are Monday - Friday, 8:30 AM - 5:00 PM with some possible evenings and weekends.  Hours of employment are subject to change based on student or departmental needs.

EXAMPLES OF TYPICAL JOB FUNCTIONS 
Management reserves the right to make reasonable accommodations so that qualified employees with verified medical conditions can perform the essential functions of the job.
 

• Provides administrative support and assistance in the day-to-day operations of the assigned office; sorts and distributes mail; screens calls and visitors; assists students and visitors at the front counter and directs to appropriate locations and/or staff; responds to requests for information; and assists in interpreting and applying rules, regulations, policies, and procedures.
• Provides support for student registration and matriculation services; assists in administration of a variety of assessment testing in various locations; assists with intake of high school concurrent admissions students; reviews applications, transcripts, and admissions test results. 
• Receives and processes requests for student records, transcripts, certificates, and transfer requirements; processes student applications for certificates and degrees; and verifies information accuracy and completeness.
• Receives and responds to requests for information from faculty and instructors with respect to census deadlines, student grades, attendance documentation and related matters.
• Intakes and reviews applications, forms, and reports; applies departmental and program policies and procedures in determining completeness of applications and records; within established guidelines, may approve or deny requests; prepares, copies, collates, and distributes documents.
• Works with low income and educationally disadvantaged first-generation college students to provide access to Educational Opportunity Program Services (EOPS) such as financial assistance, counseling, tutoring. and vouchers for food, transportation, and related personal necessities.
• Maintains and creates student files and records; inputs and maintains required data in the system; compiles, and tracks pertinent data; prepares, processes, and maintains a variety of records and reports on program activities; and compiles data and generates reports.
• Provides support for proctoring in the assessment lab; coordinates and schedules workshops for access to the lab; explains to students the importance of the assessment as well as the testing options available to them; sets up lab computers; proctors and administers assigned tests using established platforms; and enters data into automated system.
• Assists in maintaining spreadsheets for budget purposes; records expenditures for supplies, vouchers, parking, food cards, gas cards, or other expenses related to assigned student service program area.
• Schedules and/or coordinates workshops, program orientations, and other events for new or prospective program participants; and coordinates campus tours.
• Assists in the development of program outreach or marketing materials such as flyers, bulletins, brochures, and other informational media to increase awareness of services and programs related to the functional area of assignment. 
• Works productively and cooperatively with others by demonstrating respect, patience and equitable treatment of all internal and external customers.  
• Observes and complies with District and mandated safety rules, regulations, and protocols.
• Performs other related duties as assigned.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
 
Education:

• Equivalent to completion of the twelfth (12th) grade.

• Two (2) years of administrative clerical support, preferably in an educational setting.

• None.

QUALIFICATIONS 
Knowledge of:
 

• Operations and activities of the student services area(s) to which the position is assigned.
• Business and office administrative practices and procedures.
• College registration and matriculation process and services.
• Methods and techniques of developing a diverse range of documents and forms.
• Methods and techniques of compiling and generating reports.
• Principles and practices of proctoring exams.
• Financial aid guidelines and application processes.
• Principles and practices of supporting student success programs and services, and retention strategies.
• Applicable federal, state, and local laws, rules, regulations, ordinances, and procedures relevant to assigned area of responsibility.
• Community resources available to students.
• Record keeping principles and practices.
• District and mandated safety rules, regulations, and protocols.
• Techniques of providing a high level of customer service by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socio-economic, ethnic, religious and cultural backgrounds, physical ability, and sexual orientation.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. 
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Provide varied and responsible clerical support to assigned student services programs.
• Understand, interpret, and apply District policies, rules, and regulations.
• Evaluate student documentation to ensure proper and accurate completion.
• Perform registration and admissions tasks for large groups of students in limited time frames.
• Assist students in the completion of multiple forms and documents in assigned area. 
• Make accurate mathematical calculations.
• Maintain confidential and comprehensive files and records.
• Set up and proctor exams within established parameters.
• Assist in planning and implementing outreach events, job fairs and information sessions.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform the work.
• Understand and carry out oral and written directions.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. 
• Demonstrate sensitivity to, and understanding of, the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds of community college students.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

APPLICATION PROCEDURES:
  
To be considered a candidate for this position, all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. If a file is not complete by the First Review Date, the application may not be considered by the Screening Committee.

It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied. 

Please note, the only form of communication you will receive throughout the recruiting and hiring process will be through email. It is your responsibility to check your email for any upcoming testing and/or interview dates. This recruitment may be used to fill future vacancies.

Please note that the information provided on the application must be complete and will be the only information used to determine qualifications for the position.   If it is unclear whether an applicant meets the minimum qualifications for the position from the application, that applicant will be disqualified.

      A complete file consists of all of the following:

1. Completed electronically signed Victor Valley College application, which includes Contact Information, Education, Work Experience, References and Supplemental Questions.

You may check your status at any time by logging into Victor Valley College Online Application Site at https://www.schooljobs.com with your username and password.

Candidates wishing to apply for more than one position must apply for each position separately.

Victor Valley College is an Equal Opportunity Employer. Victor Valley College prohibits sexual harassment and assures that all employees will enjoy equal opportunity regardless of race, color, religion, marital status, sex, sexual orientation, national origin, age, disability, or status as a veteran. Employment acceptance or rejection shall be based on job-related qualifications.