Job Description

Job Description Summary

The Fine Arts and Entertainment Technology department at Santa Fe College is dedicated to providing innovative instruction in Visual Art, Dance, Music, and Theatre, with opportunities for students to participate in both Gallery Exhibits, as well as live Performing Arts productions in SF's 600 seat, state-of-the-art Fine Arts Hall.

The part-time Box Office Specialist provides general assistance to the Theatre Manager and staff by processing ticket purchases and transactions, preparing and running events, and more.

 

Job Description

This position will be advertised until filled.

Responsibilities and Duties Include:

• Serves as the Lead Usher in the Fine Arts Hall.

• Greets and assists patrons of the Fine Arts Hall.

• Processes ticket purchases and transactions.

• Assists the Fine Arts Manager with managing events.

• Preps and runs event areas with proper audio and technical equipment.

• Answers phone inquiries concerning Box Office and performance information.

• Provides service excellence through courteous, informed, accessible, and professional engagement.

• Performs other duties as assigned.

Reports to: Manager, Fine Arts Hall

QUALIFICATIONS

Required: Prior work experience or completed education. Must be able to lift equipment up to 25 pounds, prep event areas in a short turnaround time, and set-up and run PowerPoint and other audio-visual presentations.

Additional Requirements: A criminal background check will be conducted.

Preferred: Prior experience working in the theatre environment.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Application Process:  All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
 
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

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