General Statement of Duties:

The Financial Aid Assistant will be responsible for supporting the financial aid operations by providing client services and the administration of federal, state, and institutional aid. They will be processing student aid applications as a means of support to the Coordinators and Financial Aid Counselors.

Responsibilities: 

• Advising students and families on financial aid application requirements, aid eligibility, cost of attendance, award eligibility, loan process requirements, unusual circumstances, satisfactory academic progress, etc.:
• Review, evaluate and process initial and subsequent FAFSA/ISIR i.e. (financial aid application) transactions and additional documentation to determine student eligibility (i.e., managing C-Flags, C-Codes, database matches, etc.), award eligibility, and identify/resolve conflicting information;
• Review, evaluate and manage the federal verification process for students required to complete the process;
• Support front-line staff with financial aid inquiries;
• Support Financial Aid Counselors with managing:
• Budgets and awards (this includes monitoring over awards) special circumstance requests and exercising professional judgment
• Satisfactory Academic Progress (SAP) and appeals
• Federal and state aid processing, reconciliation, and reporting
• Other duties as assigned.

For Complete union Specifications please click HERE

Minimum Qualifications:

• Bachelor's degree in Business Administration, Human Services, Sociology, or closely related field;
• Six (6) months experience and/or training involving financial aid operations or loan processing; or
• An equivalent combination of education, training, and experience.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $48,329.00-$82,380.00

**** Actual Salary determined by education, experience, and any applicable grant limitations per the collective bargaining agreement. Applicants should be aware it is unlikely the salary will be at or near the top of the range.

Grade: 2
Employee Status: Full Time
Benefits: Yes
Hours per Week: 37.5

Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.